WineDan Murphy's Ascot Vale

Frequently asked questions

• How to place an online order on Dan Murphy's website for delivery or pick up?

  Shopping for drinks at Dan Murphy's online is as easy as 1, 2, 3. Simply select your drinks, review your order in cart, and place your order by telling us how and when you like to receive your drinks and how you'll be paying.

  1. Set your Store
  2. Select your drinks
  3. Review your order in cart For more information please refer to this link: https://www.danmurphys.com.au/help/help-centre/articles/360000042195-What-steps-are-there-to-placing-an-order-online-on-Dan-Murphy's-website-for-delivery-or-pick-up

  For more information please refer to this link: https://www.danmurphys.com.au/help/help-centre/articles/360000042195-What-steps-are-there-to-placing-an-order-online-on-Dan-Murphy's-website-for-delivery-or-pick-up

• Do you have an express or priority delivery option?

  Yes, we do offer an express same-day delivery method for a flat-rate of $15. This is subject to availability and location of the delivery address. We also have an On Demand delivery service available in certain metro areas.
  For more information please refer to this link: https://www.danmurphys.com.au/help/help-centre/articles/360001660975-Do-you-have-an-express-or-priority-delivery-option

• How do I know if I am getting the lowest price?

  We have a team that regularly checks all of our competitor's pricing to make sure we have the lowest price at all times. However, if you find that we've missed something, we'll beat the price on the spot for you. As online prices are subject to change due to local specials and availability, we will need to assess the current pricing at the time you wish to make the purchase. If you're purchasing in-store, simply let our staff know the competitor and price.

  For more information please refer to this link: https://www.danmurphys.com.au/help/help-centre/articles/360002141575-How-do-I-know-if-I-am-getting-the-lowest-price

• Can I make a change to my order after I have placed it online?

  Unfortunately once an order is placed, we are not able to make any changes to it. We can however, cancel and refund your existing order so that you can place another one. Please get in touch with our Customer Service team at the bottom of this page with your order details for further assistance.

  For more information please refer to this link: https://www.danmurphys.com.au/help/help-centre/articles/360001666916-Can-I-make-a-change-to-my-order-after-I-have-placed-it-online